Privacy Policy

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PVR Industrial is committed to compliance with local data protection and privacy legislation. We will use our reasonable endeavours to ensure that all information held by PVR Industrial is gathered, processed, used, disclosed and disposed of in accordance with such legislation.

PVR Industrial recognises the responsibility it has to all its employees, customers and suppliers, to maintain the highest standards of integrity and efficiency when handling personal data. A key building block of personal data protection and privacy legislation is using data relating to employees, customers and suppliers for the purpose or purposes of which they are aware and would reasonably expect. It is this building block which underpins the following principles and commitments to which PVR Industrial adheres.


Collection

PVR Industrial will collect personal information in a fair and lawful manner, and not in an unreasonably intrusive way.

Information may be collected from you when;

  • you contact us with an enquiry or request a quotation via email, telephone or mail;
  • request that we provide our products and / or services to you;
  • apply for a credit account with us, or from credit reporting agencies or organisations that you nominate as trade references;
  • provide details to PVR Industrial in an application, consent form, survey, feedback or incident report;
  • enter personal information into, or agree to having your personal information entered into our online systems;
  • apply for employment with PVR industrial.

Your personal information is never shared, sold, rented or otherwise disclosed outside the company (save for any statutory or legal requirement) in ways different from what is described in this Privacy Policy.

Use and Disclosure

PVR Industrial will generally collect personal information for the primary purposes of:

  • maintaining customer records;
  • delivery;
  • supply of goods and services;
  • account keeping;
  • invoicing;
  • debt collection;
  • credit reference checks;

and for the secondary purposes of:

  • marketing activities;
  • marketing planning;
  • product development; and
  • product recalls; 

A person’s personal information may be disclosed to our agents, distributors, contractors and related entities, to facilitate the primary and secondary purposes mentioned above, or as otherwise required by law. When required by law, this information will be released to the relevant authorities upon proper application.

All customers will have the opportunity to opt out from receiving marketing material including those sent by email, phone, fax and post.


Data Quality 
PVR Industrial will take reasonable steps to ensure that information collected on its customers is accurate, complete and up-to-date. If PVR Industrial is made aware of an error or change in a person’s personal information, then it will use its reasonable endeavours to correct such errors within 30 days of being notified of the error.

Data Security 
PVR Industrial will ensure that personal information that PVR Industrial holds is stored in a secure environment that can only be accessed, modified and disclosed by authorised parties with the knowledge of PVR Industrial. You also have a responsibility to protect and keep secret your passwords and account information to ensure data security particularly when you are online.
PVR Industrial cannot ensure and warrant that personal information transmitted to it or from its online products and services will not be accessed by an unauthorised person (eg a hacker) or that unauthorised disclosures will not occur, and users do so at their own risk. However, once such information is received by PVR Industrial, it will use every effort to ensure its security on its systems.

PVR Industrial will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for the purposes for which PVR Industrial is authorised to use it.

Openness, Access and Correction 
Upon written request clearly identifying the personal information you seek access to, PVR Industrial will provide an individual with access to or advice on the personal information held on that person by PVR Industrial. If you wish to request access please contact us.

Sensitive Information 
It is unlikely that PVR Industrial will collect any sensitive information about an individual. If however, any sensitive information is required, it will be collected and used in accordance with the applicable law.

Links 
PVR Industrial’s web site may contain links to other web sites and those third party web sites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of web sites that are linked to our web site. PVR Industrial encourages users to be aware when they leave the site and to read the privacy statements of each and every web site that collects personally identifiable information.


Other Matters Relevant to Data Protection 
Google Analytics 
This web site uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the web site analyze how users use the site. The information generated by the cookie about your use of the web site will be transmitted to and stored by Google on servers in the United States.

Google will use this information on behalf of the operator of this web site for the purpose of evaluating your use of the web site, compiling reports on web site activity for web site operators and providing them other services relating to web site activity and internet usage.

The IP-address, which your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this web site. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser.

Questions and complaints procedure 
Should you have any questions or complaints about this Privacy Policy, please contact us at PO Box 5236 Bunbury, WA 6230 or via email info@pvri.com.au.

Disclaimer 
This Privacy Policy has been developed, and is updated from time to time, having regard to the current requirements of the Privacy Act 1988 (Cth) and the National Privacy Principles. You are encouraged to regularly review this Privacy Policy to check for these significant changes.
*as amended March 2015

© 2015 PVR Industrial. All Rights